About Us

Welcome to HQ Water Solutions, your trusted partner in achieving high-quality water for your home and family. We are a family-owned water conditioning and water treatment company dedicated to providing you with the purest and cleanest water possible. Our mission is simple but powerful: to help each customer achieve high-quality water.

Schedule a FREE water test!

The HQ Team

Your local water softener and water treatment experts!

Stephen

Owner

Meet Stephen: The Visionary Founder of HQ Water Solutions
As the visionary founder of HQ Water Solutions, Stephen has built a thriving business rooted in honesty, integrity, and a passion for clean water. His unwavering commitment to excellence has propelled HQ to the forefront of the water treatment industry.
A Leader with a Purpose
Stephen’s deep understanding of water treatment, combined with his strong business acumen and Project Management training from Penn State University, has enabled him to scale HQ rapidly while maintaining the highest standards of quality. His focus on growth and innovation has positioned HQ as a leader in the industry.
A Culture of Integrity
At the heart of HQ’s success is a culture of honesty and integrity. Stephen’s commitment to ethical business practices has fostered a team of dedicated professionals who share his vision.
A Community-Focused Entrepreneur
Beyond his professional accomplishments, Stephen is a dedicated community member. His involvement in local initiatives and his passion for giving back reflect his belief in making a positive impact.
Fun-loving Dad
Outside of work, Stephen enjoys spending time with his daughters, riding dirt bikes, listening to business podcasts, and enjoying dinner out at Lancaster City restaurants.
Join the HQ Revolution
Under Stephen’s leadership, HQ Water Solutions is poised to continue its journey as a leading provider of innovative water treatment solutions. Experience the difference for yourself and become part of our growing community.

Jordan

Co-Owner

Meet Jordan: The Driving Force Behind HQ’s Growth
As HQ Water Solutions’ co-owner and Business Development Executive, Jordan is the dynamic force behind HQ’s growth and success. More than just a businesswoman, she’s a passionate advocate for water health and a dedicated community member.
A Visionary Leader
Informed by her Master’s degree in Clinical Psychology and career experience in higher education leadership, Jordan’s strategic mind and entrepreneurial spirit have been instrumental in shaping HQ’s identity. From crafting marketing campaigns to building relationships with clients, her dedication is evident in every aspect of the business.
A Committed Community Member
Beyond her professional accomplishments, Jordan is deeply committed to giving back. Her involvement in local organizations and her passion for educating the community about water treatment reflect her belief in making a positive impact.
A Passion for Health and Wellness
When she’s not revolutionizing the water treatment industry, you’ll find Jordan staying active on her Peloton bike/tread, enjoying a good book, spending time with family and friends, or connecting with other entrepreneurs. Her balanced lifestyle fuels her energy and dedication to HQ’s mission.
Join the HQ Revolution
Under Jordan’s leadership, HQ Water Solutions is poised to continue its journey as a leading provider of innovative water treatment solutions. Experience the difference for yourself and become part of our growing community..

Pat

Lead Water Treatment Technician

Meet Pat: Our Lead Water Treatment Technician
As HQ Water Solutions’ founding Water Treatment Technician, and team lead, Pat brings a wealth of experience and expertise to our team. With a passion for water treatment and a commitment to excellence, Pat is a valuable asset to our growing company.
A Master of His Craft
Pat’s extensive training and experience in the water treatment industry make him a highly skilled technician. His ability to install and service systems with precision and efficiency ensures that our customers receive the best possible service. He approaches each job with enthusiasm and enjoys connecting with the HQ customer base day-to-day.
A Team Player
Pat’s positive attitude and willingness to learn make him a great asset to the HQ team, particularly when it comes to customer interactions. His dedication to his work translates directly into his commitment to providing exceptional service. He approaches each customer interaction with a friendly and helpful demeanor, always striving to exceed expectations. His willingness to learn ensures that he’s constantly improving his skills and staying up-to-date on the latest industry best practices, ultimately benefiting our customers.
A Game Player
Outside of work, Pat enjoys hanging out with friends and playing video games. In addition, he likes to stay busy with renovation projects and is always willing to lend a helping hand.
A Growing Professional
As HQ continues to grow, Pat is excited to expand his knowledge and skills in the water treatment industry. His passion for learning and his dedication to his craft will undoubtedly contribute to his future success.

Chip

Water Treatment Technician

Meet Chip: Our Dedicated Water Treatment Technician
Chip joins the HQ Water Solutions team bringing over a decade of customer-facing experience as a lead technician in the floor care industry. His background in studying and successfully implementing the latest technologies and methods, along with innovating new systems, makes him a valuable addition to the HQ team.
An Advocate For Water Quality
Chip’s commitment to water quality extends well beyond his position at HQ. In his free time, he volunteers with a local non-profit, where he plays an active role in protecting local waterways. Each month, Chip conducts water quality tests on local streams, gathering critical data that helps the organization monitor the health of the ecosystem. This hands-on experience has given him a deep understanding of the various factors that impact water quality. He understands the importance of high-quality water for both the environment and the community, and this passion fuels his dedication to ensuring access to clean, safe water for all.
A Lover of Nature
Outside of work, Chip enjoys exploring nature, traveling, hiking, biking, and more! You can find him exploring Lancaster County and beyond with his dog and partner as well as enjoying a craft beer with friends.
A Growing Professional
Chip is excited to transition his skills and experience to the water treatment industry and learn and grow with the HQ Water Solutions team. He is eager to take all he’s learned about water systems and further develop his knowledge in this new role, bringing his unique perspective on water quality to the HQ Water Solutions customer base.

Dedicated team of HQ Water Solutions providing high-quality water treatment services

Our Services

At HQ Water Solutions, we offer a comprehensive range of services designed to address all your water-related needs. Our team of experts is dedicated to ensuring that your water is of the highest quality and that your home’s water systems are functioning optimally. Here’s a closer look at the services we provide:

Water Conditioning Systems

We specialize in water conditioning systems that improve the overall quality of your water. Whether you’re dealing with hard water issues, unpleasant odors, or unwanted contaminants, our water conditioning solutions will leave your water clean and refreshing.

Water Softeners

Hard water can lead to a range of problems, from scale buildup in pipes and appliances to dry skin and dull hair. Our water softeners will transform hard water into soft, gentle water, extending the life of your plumbing and making your daily routines more enjoyable.

Water Filtration Systems

Protect your family’s health by installing our advanced home water filtration systems. These systems remove impurities, sediment, and harmful contaminants, ensuring that the water you drink and use is safe and pure.

Leak Detection Systems

Don’t let water leaks go unnoticed until they become major issues. Our state-of-the-art leak detection systems can identify leaks early, saving you money on water bills and preventing potential water damage to your home.

Water Heater Replacement & Repair

If your water heater is malfunctioning or in need of replacement, HQ Water Solutions has you covered. We provide top-notch water heater repair and replacement services to ensure you have a reliable source of hot water when you need it most.

Water Purification

For those seeking the highest level of water purity, our water purification systems are the answer. These advanced systems remove even the tiniest contaminants, leaving you with water that meets the most stringent quality standards.

Water Testing

Knowledge is power when it comes to your water quality. Our comprehensive water testing services can identify any issues or contaminants in your water supply, allowing us to recommend the most suitable solutions for your specific needs.

No matter which of our services you require, you can trust HQ Water Solutions to provide expert installation, maintenance, and repair services. Our team is dedicated to delivering the best water quality possible to your home, ensuring that you and your family enjoy clean, safe, and refreshing water every day.

Schedule a FREE Consultation

Why Choose HQ Water Solutions?

Choosing HQ Water Solutions means choosing a partner committed to improving your water quality and your overall well-being. Our team of dedicated professionals is passionate about transforming the water in your home and helping you achieve your water-quality goals.

With HQ Water Solutions, you can trust that your water is in experienced hands, with a true passion for water quality. We look forward to the opportunity to work with you, and we can’t wait to make a positive difference in your life through high-quality water.

Contact us today to schedule a consultation and take the first step towards a healthier, happier home with HQ Water Solutions.

Our Values

At HQ Water Solutions, we hold ourselves to the highest standards of integrity and professionalism. Our core values are the foundation of our business:

Responsiveness

We understand the urgency of your water quality concerns. That’s why we are always just a call away, ready to address your needs promptly.

Honesty

We believe that honesty and integrity are absolutely imperative. We provide transparent information about our services and pricing, ensuring you have all the facts and information to make informed decisions.

Fair Pricing

We strive to offer competitive and fair pricing for all our services. We believe that everyone should have access to high-quality water.

Customer-Oriented

We tailor our solutions to meet your unique needs and goals in water quality, providing personalized service that goes above and beyond your expectations. Our customer service experience is truly unmatched as you’ll see in our customer reviews and interactions.

Customer Reviews

      EXCELLENT  
   Based on 240 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Jim Hoffer 
 March 27, 2025
 
 
  didnt give up til they found the problem.
  
 
      Posted on Google  
   
   Sean Barry 
 March 26, 2025
 
 
  Always a pleasure! Great product and service.
  
 
      Posted on Google  
   
   Dragan Lalovic 
 March 19, 2025
 
 
  HQ Water Team,from the moment they enter my house, were very professional and show their high level of knowledge when comes it to the water treatment and plumbing.
This recognition is for job well done and I want to thank you for your hard work and dedication.
  
 
      Posted on Google  
   
   Jadon & Anna Martin 
 March 13, 2025
 
 
  Working with HQ was simple and competitively priced when compared to others quotes in the area.
  
 
      Posted on Google  
   
   Bob and Rebecca White 
 March 13, 2025
 
 
  Excellent customer service from the estimate to the completion of service.
  
 
      Posted on Google  
   
   Bryan Eshleman 
 March 12, 2025
 
 
  We were very happy with the communication and prompt scheduling for replacing our water softener.
  
 
      Posted on Google  
   
   Earl Gee 
 March 11, 2025
 
 
  The technicians, Pat & Chip, did a fantastic job of installing our new water treatment system. They arrived right on time and worked non-stop until completion. They tested the system to ensure everything was operating correctly. Once finished, they conducted a training class for my wife and I to explain how everything works. Additionally, they scheduled our one year service.
They are knowledgeable and professional.  We recommend them for your water treatment system needs.
  
 
      Posted on Google  
   
   Jessica Sciscente 
 March 10, 2025
 
 
  Happy with the process, system and how it all works.   Can't wait to have clean softer water again.
  
 
      Posted on Google  
   
   Scott 
 March 9, 2025
 
 
  Very professional and knowledgeable company.  Very punctual, clean, and courteous.  I would highly recommend HQ Water Solutions to anyone.
  
 
      Posted on Google  
   
   MELANIE ZIMMERMAN 
 March 8, 2025
 
 
  Pat was on time, friendly and quickly completed the work.  We are very happy with the service that was provided.

More Reviews on Google